Questions, answered.
Everything clients usually ask before working with us. Can’t find yours? Ask us directly — we reply within one business day.
(01)FAQ
Everything clients ask.
(01)Getting started
What kind of companies do you work with?
Startups, SMEs and established companies that want to grow with digital — from local service businesses and e-commerce brands to B2B and SaaS teams. If you’re ambitious and ready to move, we’re likely a good fit.
Do I need to use all four services?
Not at all. Many clients start with one thing — a new website, a marketing campaign or a single automation — and expand once they see results. Everything we build is designed to work together when you’re ready.
How do we start working together?
Send us a message or email. We reply within one business day, set up a free 30-minute discovery call, and follow up with a fixed-scope proposal if it’s a fit.
Do you work with international clients?
Yes. We’re remote-first and set up to work with clients anywhere — through video calls, shared workspaces and clear weekly updates, scheduled around your time zone.
Do you have systems for specific industries?
Yes — ready-made systems for dental clinics and trading companies, and we tailor the same approach to other sectors.
(02)Pricing
How does pricing work?
We offer fixed-price projects for clearly defined scopes and monthly retainers for ongoing marketing, support and optimization. After a free discovery call, you receive a transparent proposal — no hidden fees.
Are advertising budgets included?
No. Ad spend is paid directly to Google, Meta or LinkedIn from your own accounts, so you always see exactly what is spent. Our fee is separate and agreed upfront.
Is there a minimum contract?
Projects have a fixed scope and price. Ongoing work runs on monthly plans, with the terms agreed in your proposal before we start.
(03)AI & data
Is AI automation safe for my business data?
We design every automation with privacy in mind: least-privilege access, GDPR-conscious data handling, self-hosted or EU-hosted options where needed, and human approval for sensitive steps. You stay in control of your data at all times.
Will AI replace my team?
No. It takes over repetitive steps so your team can focus on customers and decisions. Anything that needs judgement keeps a human approval step.
Who owns the code, data and accounts?
You do. Code, data, ad accounts and automations stay yours — fully documented, with zero lock-in.
(04)Working together
How long does a typical project take?
It depends on scope. A focused automation can go live in one to two weeks, a website typically takes three to six weeks, and larger software or transformation projects run in phased sprints. You’ll get a clear timeline in your proposal before we start.
How do we communicate?
Through a shared workspace, weekly updates and video calls scheduled around your time zone. You work directly with the specialists doing the work.
What happens after launch?
We measure, learn and optimise. Many clients continue with a monthly plan for marketing, support or new automations, with a live dashboard and monthly reviews.
(02)Next step
Still have questions?
We’re happy to answer them on a free 30-minute call — or by email, whichever you prefer.
Ask us directly